> For the complete documentation index, see [llms.txt](https://docs.crmonline.vn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.crmonline.vn/9-quan-ly-vu-viec-phan-hoi-khach-hang-tickets/xem-nhat-ky-tickets.md).

# Xem nhật ký Tickets

**Bước 1**: Vào Hỗ trợ chọn tickets để xem danh sách vụ việc

![](/files/IflVuh1UjCqE8RhT6tDA)

**Bước 2**: Chọn vụ việc cần xem nhật ký bằng cách click chuột vào chủ đề vụ việc

![](/files/PTSV6lxmPc0HOF66YjWn)

**Bước 3**: Chọn **Hành động** rồi tiếp tục chọn **xem nhật ký**

![](/files/ZC9wDxnbxH4Wd0nOhW8M)

![](/files/-MVesaEX02eGdS7h2Az9)Sau khi chọn bạn sẽ xem được các trường đã được thay đổi trên vụ việc

![](/files/kDg472ez8vRNWiezt1Zi)


---

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